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"The vision always looks good, but the journey is hard. Hiring the right therapists was difficult, and getting an insurance network took forever. We just started doing it and learning along the way. We did the buildout on a bootstrap budget, going around the state picking up windows and using Amazon and donations for furniture. There were just five or six of us doing ten jobs each. We worked hard, and it was tough for the staff we had. We still didn't have enough staff to provide the quality services we wanted. We just hit 10 years, and now in our 11th year, we have a 45% success rate."