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"Then we set some goals. Let's dream big. What gets you excited? What feels really exciting to you? Then we go there, and the next step is we start to combine the two. It's very important to have a strategic plan to follow because in that movement toward your big excited goal is where the real work will occur. That's when you start to come up against yourself, and that's where the tools come in. My goal is always to empower them with their own special tools that they can use moving forward. I believe in setting yourself up for success, not waiting until you're up against the wall to then be scrambling."